My second visit. I had some questions about notes made that I didn't understand. Denny gave me his full attention and time. Answered my questions with show and tell. Identified a problem that no one was able to fix and he repaired it right then and there !! Also advised on solution to another major issue . Sent me back to the orig. shop that did the work, as it was under warrantee. He could have taken my money and did it himself, but he is a honest man. Aside from honest, patient and helpful, his shop is clean , organized, the staff like family. Highly recommend, especially to anyone who is not mechanically inclined. I fully trust DMC.